Delivery Policy – Dofort Global Trading
Welcome to Dofort Global Trading. We are committed to providing fast, secure, and reliable delivery services across the UAE. Please read our delivery policy carefully before placing an order.
Delivery Areas
We currently deliver across all major cities and regions in the United Arab Emirates (UAE), including:
- Dubai
- Abu Dhabi
- Sharjah
- Ajman
- Ras Al Khaimah
- Fujairah
- Umm Al Quwain
- Al Ain
Delivery Time
Estimated delivery times may vary depending on product availability and delivery location.
Standard Delivery
- UAE Deliveries: 2–5 Business Days
Express Delivery
- Selected products and locations may qualify for express delivery within 24–48 hours.
Please note that delivery timelines may change during public holidays, weekends, or high-demand periods.
Order Processing
- Orders are processed after payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next working day.
- Customers will receive order confirmation and tracking details (if available) after dispatch.
Delivery Charges
- Delivery charges may vary based on product size, weight, and delivery location.
- Free delivery may be offered on selected products or promotional campaigns.
Final delivery charges will be displayed during checkout.
Order Tracking
Customers can track their orders through:
- Website Order Tracking Page
- WhatsApp Support
- Email Notifications
Failed Delivery Attempts
If the customer is unavailable during delivery:
- Our delivery team may contact the customer for rescheduling.
- Multiple failed delivery attempts may result in additional delivery charges.
Damaged or Missing Items
If you receive a damaged, defective, or incomplete order:
- Contact us within 24 hours of receiving the order.
- Share clear photos of the product and packaging for verification.
After review, we will arrange replacement, exchange, or support accordingly.
International Shipping
Currently, we primarily serve customers within the UAE. International shipping availability may vary depending on product category and destination.
Contact Information
Dofort Global Trading
📍 Ajman Free Zone B1 Office 106, UAE
📞 +971 65613258
📧 sales@dofortglobal.com
For any delivery-related inquiries, feel free to contact our support team.
